Service Availability & Maintenance Notice

Function Description Scheduled Time (EST)
Day Start End
Service Availability Hours during which gateway services are available to subscribers. 24 x 7 x 365
Scheduled Maintenance Window Hours during which Lyons Commercial Data conducts scheduled maintenance. Wed 2 AM 5 AM
Planned Maintenance Not within Weekly Maintenance Window Hours during which Lyons Commercial Data conducts maintenance which cannot be delayed until the next scheduled maintenance window.  Clients will be notified in advance of any anticipated service interruption. As needed As needed As needed
Emergency Maintenance Hours during which Lyons Commercial Data conducts unplanned/unscheduled maintenance. As necessary

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