| Function | Description | Scheduled Time (EST) | ||
| Day | Start | End | ||
| Service Availability | Hours during which gateway services are available to subscribers. | 24 x 7 x 365 | ||
| Scheduled Maintenance Window | Hours during which Lyons Commercial Data conducts scheduled maintenance. | Wed | 2 AM | 5 AM |
| Planned Maintenance Not within Weekly Maintenance Window | Hours during which Lyons Commercial Data conducts maintenance which cannot be delayed until the next scheduled maintenance window. Clients will be notified in advance of any anticipated service interruption. | As needed | As needed | As needed |
| Emergency Maintenance | Hours during which Lyons Commercial Data conducts unplanned/unscheduled maintenance. | As necessary | ||